Holiplanet - Travel Smart

FAQ

Travellers

A new trend...

Renting a house or an apartment for holidays is becoming a big trend for travellers, because it represent a consistent and well organized offer for different service levels and budget. Among the benefits, it allows a lifestyle closer to everyday life, with the right balance of relaxation, entertainment and holiday feeling, free from constraints and schedules. Thanks to Holiplanet, you can choose personalized services that suit better your needs and those of your family and friends.

Companies and business people travel extensively internationally; rentals for business purpose and serviced apartments guarantee the appropriate environment for short or long-term stay, with the advantage of managing private meetings and negotiations in a professional setting. Holiplanet has the tailored solution you are looking for, in any location. Watch the video

Who we are?

Holiplanet is an international organization dedicated to the promotion of rentals for short or long-term. Our apartments and houses are a smart, safe and convenient choice for your holidays or business trips .

At home like in a hotel

A spacious apartment furnished with care, taste and personality with the convenience of a fully equipped kitchen will make you feel immediately at home; it will offer more privacy and allows you to save on travel costs. If you move with your family, your friends or your workgroup, sharing an apartment or a vacation home can be a perfect solution .

Renting an apartment or a vacation home through Holiplanet it doesn’t mean giving up on the services and amenities of a hotel. All properties that we offer include cleaning, linen change, 24 hour assistance on the internet and all the comforts and amenities that might enhance your stay.

 

No surprises

If you will book a property through Holiplanet you can sleep easy. All properties are inspected by our staff before being posted on our internet portal. We also make sure that all the information published by the owner or manager of the property is up to date and accurate. Holiplanet pays the utmost attention to the quality and accuracy of every single property, besides the conformity to their description. Our staff has selected the best villas and apartments, managed directly by the owners and by professional real estate agencies. All properties listed meet the requirements of good quality standards; in addition they are regularly inspected by our staff to ensure that after a booking, you will not have unexpected surprises at check-in.

Best price guaranteed.

Holiplanet guarantees you that you are paying the lowest possible rate when booking your property. If you have booked a villa or apartment through Holiplanet immediate booking system and you can show us that the same property is available for the same dates at lower price on another Website, we will refund the difference.

Owners

Make travellers happy and earn money

Renting a house or an apartment for holidays is becoming a big trend for travellers, because it represent a consistent and well organized offer for different service levels and budget. Among the benefits, it allows a lifestyle closer to everyday life, with the right balance of relaxation, entertainment and holiday feeling, free from constraints and schedules. Thanks to Holiplanet, you can choose personalized services that suit better your needs and those of your family and friends.

Companies and business people travel extensively internationally; rentals for business purpose and serviced apartments guarantee the appropriate environment for short or long-term stay, with the advantage of managing private meetings and negotiations in a professional setting. Holiplanet has the tailored solution you are looking for, in any location.

Why to rent?

Holiplanet is an excellent opportunity for Owners to give international exposure to their offers, both for holiday rentals or business purpose; registering yourself to Holiplanet it means to be part of a powerful organization.

Holiplanet portal, with its simple and straightforward interface, allows you to manage presentations and reservations also to those who have very little PC skills.

Short term rentals – Are you still thinking whether you’d like to rent your house for short-terms? We know that this is not an easy decision but the benefits of this choice are much higher than the costs and the possible risks of a long-term lease . Many homeowners have already made this decision with great satisfaction.

Two big advantages – Short-term rentals allow you to cover the costs of maintenance and management fees arising from the ownership of a property. Sometimes, it is enough to rent for a few weeks to cover the cost of a year of operation. At the same time, renting for short periods of time can assure a significant monthly income. Another great advantage is that during periods without tenants, you can still use the property for yourself and your family or friends.

How to Promote – The exposure of a property is certainly the first step to start generating income. Holiplanet offers new ideas and solutions completely flexible according to your needs.

Define your goal

Thanks to the short-term rentals, you will have the opportunity to cover the operating costs of your property and obtain a good profit. Millions of homeowners in the world did it already, and are getting great return on investment on otherwise unreachable clients through long-term lease. Holiplanet provides you with tips and tools to get into this field and can help you transform your home into a small business.

How to start?

Especially at the beginning of your business, you will need to consider carefully how much you want to expose yourself and set achievable goals within reality. This will avoid you committing to spend maybe a bit too much in superfluous renovations and improvements of the property, which could be difficult to write-off.

Unachievable goals instead will cause anxiety, resentment and disappointment.

Once you become more familiar with the market, the multiplicity of the requests, the knowledge of your customer type and the flow of the seasons, you can set more ambitious goals.

Remember that renting a vacation home is not a way to get rich quickly and easily. It requires commitment, dedication, careful management and control.

 

Make a list… What would be your goal?

– Support the maintenance costs of your property.

– To support costs related to the repayment of your loan

– Generate an annuity income

Keeping up on local laws and regulations.

Before you start to rent your home, wherever it might be, check carefully the local and national regulations governing the industry and if necessary by asking specific advice to local professionals. Being aware of current laws will allow you to better understand the profitability of the property and avoid expensive fines or even worse the temporary closure of your business.

Management of rentals

If you have enrolled Holiplanet only for the marketing and promotion of your property it means that you will need to prepare and deal with a plan that takes into account of the following steps:

– Prepare valid a lease contract to be signed by the client, containing the rules and conditions of the rental. Do not forget that you will need to provide the customer or the agent with a complete inventory of furniture, equipment and accessories (linens, dishes, etc.) at the time of rental. A photographic inventory is also recommended.

– Provide us a complete rates list showcasing several details: the lease price divided by seasons; the maximum occupancy allowed; minimum duration of stay (and maximum if any); whether pets are allowed or not, and applicable fees; cleaning service schedule; local, regional national taxes; any extra services if available; payment conditions, cancellation policy and penalties. Not to mention what will be allowed to do or not by the customer (parties, inviting other guests, smoking policy, etc.).

Take time to analyze your competitors’ offers and home market with yours. How many rooms does your property feature and what kind of services does it offer? We suggest you to formulate your rates starting from a price per night, and then calculate the cost of stay per guest. The first question you need to ask yourself is: for the same location and amenities is it convenient for the customer to stay at my property rather than others in the market? If the answer is yes, then you are well on your way to setting up a good business. Proceed in the formulation of tariffs gradually reducing prices based on length of stay. On average, these are the discounts applied by the Owners with respect to the daily rate:

  1. a) Weekly rate: 30% reduction compared to the daily rate
  2. b) Fortnightly rate: 40% reduction compared to the daily rate
  3. c) Monthly Rate: 50% reduction compared to the daily rate

– Prepare a complete and detailed description of the estate to enhance your property; remember that modern navigation systems, such as Google Maps, enable to verify location and surroundings of your property, distance from places of interest, services and transportation hubs. Be accurate in providing this information. If your property does not have its strength being in proximity to services and points of interest, do not lie, but rather omit this information. Or enhance other positive aspects, if any, such as being away from shopping and noisy entertainment places and touristy areas, which make the property particularly suitable to relaxation and protection of guests’ privacy!

– Be prepared to manage communications via e- mail or telephone about further requests of information, and choose the immediate booking system by keeping the calendar availability updated.

– Be prepared to provide customer support for the provision of possible additional services, such as shuttle service to and from the airport, car rental, bicycles, beach or mountain equipment, etc.

– If your guests arrive by their own transportation, provide detailed information to reach the property. If possible, take care of road signs for directions and avoid jitters, long phone calls or a complicated and frustrating beginning to your relationship.

– Get ready to welcome the tourists and manage the balance of the payment with serenity.

  • Deliver with care local tourist information
  • Give indications about the use of the property, and leave the contact numbers in case of necessity
  • Make visible and invite to read specific regulations of the rental
  • Check together the inventory of the facilities
  • Visit together the property, teach how to use lights and check their operation and other equipment

– Check together the condition of the property and inventory at check out time.

At this point, you should definitely take the time to check the reputation of your property expressed by customers. Word of mouth is fundamental in spreading the appreciation towards yourself and your property; it will be the key to your success. Web reviews are an important guideline for those who need to book a vacation overseas.

Management and maintenance of your asset

The appearance of your property, maintenance and cleaning should not be forgotten or underestimated.

Customers expect to find a home clean and tidy, where everything is perfectly working and functional.

By not meeting these expectations it means having long discussions and in the worst cases tedious litigation, in addition to the risk of economic loss. If you are not able or do not want to handle maintenance directly, you might consider assigning your property to a management company or select in advance capable and serious craftsmen who can intervene promptly in case of failures and ensure a periodic maintenance.

About cleaning service we suggest you to sign an agreement with professional enterprises or with a small local family business that guarantees the use of reliable staff. We recommend that you draw up a checklist of cleaning procedures and details, including the most obvious or difficult, and related schedule and timing; in this way the nominated person in charge will have to fill out a form with the record of the work done.

Holiplanet services and solutions

If you own a property and already promote it in the vacation rentals but you think there is room for improvement? Let us do the marketing for you, we will increase the visibility, synchronize your calendar with our channel manager and connect you with over 250 on-line travel agents. At the same time we will promote your property through our network of off-line travel agencies, tour operators and real estate agents. In one word we will become your marketing and reservations department. Our marketing network reaches a wide audience in search of a rental solution for a short term stay for holiday purpose, for business and for any other personal reasons.

As you have seen, the direct management of a property is a challenging activity; to be truly profitable it requires constant attention and monitoring. By relying on Holiplanet turnkey service and its booking system, you can choose solutions that allow you to receive confirmed bookings immediately, without having to spend more time in additional inquiries and negotiations. Furthermore, we welcome your guests and look after them from check in to check out. We provide guests all the necessary information regarding the property and the area, collect payments and security deposits (even with credit cards) and make sure their stay it’s a memorable one.

We also make sure all the necessary documents are in order such as rental agreements, passports and liabilities and we register the guests with the local authorities. We offer a wide variety of payment options and we can even charge guest’s credit cards remotely.

We prepare your property ahead of check in time and offer your guests regular housekeeping service throughout their stay, including laundry and linen/towels change. Our professional team of technicians are available 24h and can assist
before, during and after guest’s stay.

Pay on results

Pay on result: If you choose to let us do the marketing for your holiday home, you only pay a commission on the result. Our network will connect your property to thousands of travel agencies and real estate brokers in the world and your property will immediately be promoted by on-line and off-line international agents. Holiplanet will receive 10% on your total booking amount and there are no subscriptions fees.

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